Rename/Update a MS Active Directory Username - On Citrix Environmentwith Network Shares

My post prior to this one outlined the steps for renaming an in-use AD user account's username.  That post only covered standard user accounts with no home folder shares etc.  This post will outline the steps which I needed to go through as our accounts are on a Citrix environment with home folder shares.

Rename account username and associate with mailbox

1. Open Active Directory Users and Computers
2. Navigate to the Employees Organizational Unit (OU)
3. Right-click on the name of the employee for the name change and select rename
4. Rename the employee
5. Rename User dialog box appears
   - Full Name should be correct
   - First Name should be correct
   - Last Name should be changed to the new Last Name
   - Display Name will changed in the above step
   - User Logon Name should be changed to the new Last Name
   - User Logon name (pre-Windows 2000) will be changed in the above step
6. Open Exchange Management Console
7. Under Recipient Configuration click on Mailbox to view all user mailboxes
8. Right click the employee name and select Properties
9. In the General Tab
   - Change the Alias to match username changed in Active Directory Users and computers
   - Click Apply button
10. In the E-Mail Addresses Tab
    - SMTP address with the new name should be bold
    - Highlight the old address, right click and select remove
    - Click Apply Button, then OK
11. Update the Offline Address Book, navigate to Organization Configuration and select Mailbox
12. Select the Offline Address Book Tab
13. Right click on the Default Offline Address Book select Update
14. Click Yes in the dialog box

Rename home folder share to match new username (if named using AD username)

Some companies may name the home folder using user's name.  In our company we use their AD username for naming the home folders and therefore need to update these shares in the rare occasions of having to update a username.

1. Open Windows Explorer (Windows key + E for keyboard shortcut)
2. Browse to the root of the Home Folders share
3. Locate user's folder which should be named with original username
4. Right-click on the folder and select Rename
5. Enter in the new username and press return

Update Home folder share location within AD

1. Open Active Directory Users and Computers
2. Navigate to the Employees Organizational Unit (OU)
3. Right-click on the name of the employee and select Properties
4. Select the Profile tab
5. Update path to the user's home folder share
6. Press OK
7. You will be prompted asking so you want this user to be granted full control of this folder, press Yes
• Only press Yes if this is how you manage permissions on home folders

Update Citrix profile folder

1. Open Windows Explorer (Windows key + E for keyboard shortcut)
2. Browse to the root of the Citrix profile location
3. Locate user's Citrix profile folder which should be named with original username
4. Right-click on the folder and select Rename
5. Enter in the new username and press return

You are now completed the whole process.  Log into the user's account and test access to home folders, Citrix resources and emails.